Technical Support
Support for End Users and Business Customers
Telephone Support:
When you buy a product from Y3K you also get lifetime Professional Technical Support.
Our technical support team are Microsoft certified and fully trained in all aspects of CCTV and Security, we also work very closely with all of our suppliers and if we cannot give you a solution immediately we will find one for you promptly.
To contact the support team please call 0871 222 1430, Monday to Friday, 9am to 5pm.
Instructions, User Manuals & Product Related Software:
We have a dedicated website for downloading any of the above at http://factory.y3k.com
Support for Resellers
Telephone Support:
The fastest way to get technical support is to call our support team on 0871 222 1430, Monday to Friday, 9am to 5pm.
We also offer the following exclusive services for our resellers:
Timed Calls and Call Backs: |
If you want to speak to a specific Technician or would like us to call you at a specific time, we are able to do this, to arrange this please call us on 0844 947 3000 and ask for Customer Services. |
On-Site Support & Commissioning: |
We are able to supply onsite technical support and commissioning services. For a quotation please call us on 0844 947 3000 |
Advanced Replacements: |
We offer advanced replacements for installers, just let the technician you speak to, know you would like an advanced replacement. |
Instructions, User Manuals & Product Related Software:
We have a dedicated website for downloading any of the above at http://factory.y3k.com
